Seller Feedback

Transaction Details

Congratulations to Patti Shannon for receiving a 5 star from the Seller on this transaction.
Survey On Feb 16, 2016

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller Comment

“Patti has represented us on multiple transactions. This last one represented moving on from devastating loss to abundant hope and new beginnings. Patti was sincerely caring, thoughtful and fiercely protective of my family and I as we made our way through the process of selling and the emotional, sometimes tearful journey. She never made me feel pressured or pushed. She respected my need to grieve and heal as she gently guided. That takes a special kind of realtor. Patti goes above and beyond when serving her clients. You can count on her to always represent and fight for your best interest. You can trust that she will represent both the seller and the buyer fairly and ethically if she is representing you both. She reviews every aspect of your contract, diligently makes sure that everything is in perfect order and that there are no surprises. She is extremely efficient. I know when I walk into closing the paperwork is 100% accurate and that I can sign it in confidence. Not only will she work hard on your behalf, I have seen her do the work of other realtors when they are not following through. She does that, not because she loves doing the extra work, but because she loves her clients and is committed to providing them with an extremely high level of service even if it means a little extra work. Thank you Patti! You are one in a million! ”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Patti Shannon
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Patti Shannon Properties
2117 Cresent Mill Lane,
Conroe, TX 77304

Overall Rating

5/5
77 surveys
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Patti Shannon
Patti Shannon Properties
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