Buyer Feedback

2422 Sand Plum Drive

Katy, TX 77449 View on HAR.com

Transaction Details

Congratulations to Robert Villanueva for receiving a 5 star from the Buyer on this transaction.
Survey On May 08, 2021

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“Cannot say enough good things about Rob!!! He was an outstanding relator and coming from a first home buyer this entire process was so overwhelming and Rob made it so smooth and easy to understand. He was available anytime we needed him he would respond to us any given time and day which is more than what we could have ever imagined. I recommend him to anyone I know!!! YOU ARE THE BEST ROB!! ”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Robert Villanueva
  (832) 953-3700
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Surge Realty
401 Franklin St, Ste 2400-119,
Houston, TX 77002

Overall Rating

4.99/5
117 surveys
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Contact Agent
Robert Villanueva
Surge Realty
(832) 953-3700
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