Seller Feedback

2196 Bancroft Street #2196

Houston, TX 77027 View on HAR.com

Transaction Details

Congratulations to Rina Liou for receiving a 5 star from the Seller on this transaction.
Survey On Nov 17, 2020

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller Comment

“Rina was extremely helpful and an amazing agent regarding the rental process as she kept me informed of the current market situation (comparables and comparisons to other listings) and gave me pointers on what to fix/improve on my townhouse. Rina was patient and explained in detail why certain upgrades were needed. She was also very knowledgeable of the Galleria area and knew the latest trends, which greatly improved my listings' visibility. She also created a social media video which added additional electronic foot traffic to my listing. Lastly, after receiving a contact in less than a week (listed on Monday, contract in hand on Saturday), she navigated me through the contract process, which eased my fears about reading a large, complex document. Overall, I would wholeheartedly recommend her as a buying/selling agent in the Galleria/West U/Bellaire area.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Rina Liou
  (281) 773-0469
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5th Stream Realty
7941 Katy Fwy #787,
Houston, TX 77024

Overall Rating

5/5
2 surveys
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Contact Agent
Rina Liou
5th Stream Realty
(281) 773-0469
Contact