Buyer Feedback

Transaction Details

Congratulations to Susan Annoura for receiving a 5 star from the Buyer on this transaction.
Survey On Jul 11, 2012

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“I really appreciate my realtor's effort. However so, if the realtor could respond to set up the house utilities as free, it should have to be convenient for me. Because this stock required three month's rent at the contract and it is difficult to reserve enough money at the beginning of the life in the U.S.A.”

Agents Comment

“Thank you for your comments. It was unfortunate this owner required 2 months of prepaid rent and 1 month's deposit because you had no credit history in the USA yet. Some landlords are more understanding for expats but some are more strict. I hope you enjoy your home and your life in Houston.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Susan Annoura
  (832) 725-7880
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Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
446 surveys
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Contact Agent
Susan Annoura
Annoura Realty Group, LLC
(832) 725-7880
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