Buyer Feedback

Transaction Details

Congratulations to Janna Marks for receiving a 5 star from the Buyer on this transaction.
Survey On Apr 05, 2017

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“It was a very pleasant experience working with Janna. She kept us well informed of the process, what to expect and we were involved every step of the way. I would strongly recommend her service to anyone that is looking to buy or sell a home. She is very genuine and we were very pleased. We felt as though we received personalized service and were not just treated as another commission.”

Agents Comment

“Adam, you and Marylou were a joy to work with / to help you find your next home :!. Congratulations on your beautiful home! Thank you for your confidence in me to help you find this home and negotiate on your behalf. I'm tickled about the money we saved you! I pray for your paths to be blessed! ”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Janna Marks
  (281) 610-0430
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Coldwell Banker Realty - Lake Conroe/Willis
13185 FM 1097 Rd, St E,
Willis, TX 77318

Overall Rating

5/5
38 surveys
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Contact Agent
Janna Marks
Coldwell Banker Realty - Lake Conroe/Willis
(281) 610-0430
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