Val Howell made our home buying process seamless. She personalized our offers and always kept open and timely communication. She helped us navigate and win a multiple bid situation. She educated us on each part of the process but still left us room to make our own decisions. She was always respectful and eager to help. We felt so comfortable with her leading us. I can’t imagine having a different realtor. We would absolutely recommend her to our friends and family and will use her in the future!
Thank you so much! It has been such an honor to be a part of your lives so far! From The Hill Lease and back to home ownership in Sugar Land! I celebrate you and look forward to your future as husband and wife! You found an amazing property that is unique and so you! It was a ride for sure to get to your first home but one I will always cherish as I do you dear ones. Thank you always for your faith and trust in me. Many blessings!
Clients whom you have represented as their buyer or seller agent will be able to rate you. You will receive an e-mail following a transaction and be asked to provide your client’s e-mail address so that we may send them an invitation to take the Client Experience Rating survey. Agents should not be able to add Client Experience survey unless they acted as a sub-agent or a buyer agent. Listing agents may be not be rated by the buyer unless they represented the buyer.
Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.
Exhibited knowledge of the real estate market, the neighborhood and community