Seller Feedback

Transaction Details

Congratulations to Richard Francis for receiving a 5 star from the Seller on this transaction.
Survey On Nov 23, 2017

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller Comment

“Richard was great to work with. He helped us buy our house and sell it 3 years later. I would recommend him to any of our family and friends. ”

Agents Comment

“Thank you very much for the kind words! I am truly blessed to have had the opportunity helping the family with both transactions and wish everyone the very best going forward. I am always just a phone call away if you need me!!”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Richard Francis
  (281) 536-2319
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CB&A, Realtors
12777 Jones Rd. Suite 300,
Houston, TX 77070

Overall Rating

5/5
41 surveys
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Contact Agent
Richard Francis
CB&A, Realtors
(281) 536-2319
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