This is the THIRD home I have purchased and SECOND home I have sold with Paul, and we would never use anyone else. He is very knowledgeable in all aspects of home selling/buying/maintenance, he is prompt and courteous in response to any and all questions we have, and he is always looking out for our best interests. He keeps in touch with us throughout the entire process so we never felt we were on our own. We will never use anyone other than Paul for our real estate needs. He goes above and beyond for his clients and I cannot recommend him enough.
This is why I love what I do - getting to work with awesome people multiple times.
Clients whom you have represented as their buyer or seller agent will be able to rate you. You will receive an e-mail following a transaction and be asked to provide your client’s e-mail address so that we may send them an invitation to take the Client Experience Rating survey. Agents should not be able to add Client Experience survey unless they acted as a sub-agent or a buyer agent. Listing agents may be not be rated by the buyer unless they represented the buyer.
Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.
Exhibited knowledge of the real estate market, the neighborhood and community