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Client Experience Rating

Buyer Feedback

Susan Annoura

Overall Rating

Congratulations to Susan Annoura for receiving a 5 star rating from the Buyer on this transaction.


Good knowledge about market, house, system. quick response all the time and great support not only for renting the house but also utility, security, etc. The realtor can speak Japanese as well which is very helpful for Japanese ex-pat to understand the situation here in Texas.

Osamu Y.

Buyer Comment received on 02/23/2018


Arigatou, Osamu! It was my pleasure to work with your beautiful family to find you a house. If you ever need anything at all, please feel free to contact anyone on my team! Susan

Susan Annoura

Agent Comment received on 02/27/2018

Transaction Details

Sun Harbor

$0 - $10,000
3 Beds
2 Full Bath
1 Half Bath
1849 SQFT
Survey On 02/23/2018

Contact Susan Annoura

About Client Experience Rating

Clients whom you have represented as their buyer or seller agent will be able to rate you. You will receive an e-mail following a transaction and be asked to provide your client’s e-mail address so that we may send them an invitation to take the Client Experience Rating survey. Agents should not be able to add Client Experience survey unless they acted as a sub-agent or a buyer agent. Listing agents may be not be rated by the buyer unless they represented the buyer.


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

My Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community