Seller Feedback

Client Experience Rating for Susan Annoura

14926 Kimberley Ln

Houston, TX 77079 View on HAR.com

Transaction Details

Congratulations to Susan Annoura for receiving a 5 star from the Seller on this transaction.
Survey On May 27, 2016

Seller Comment

“We had great experience with Susan. She is most knowledgeable about the market and gave us most valuable guidance throughout the process. She always responded to our inquiries swiftly. She speaks very good Japanese which helped us greatly. She is a very kind person. We would recommend Susan for anyone who needs brokerage services in the Houston area. ”

Agents Comment

“Thank you Hideo and Tomiko for trusting me with such an important job. I felt relieved to have Hideo plan ahead every step of the way, to make sure all i's were dotted and t's were crossed, all the way from New York. Thank you for Tomiko's constant cooperation from Japan as well. This was a great team effort and I am very glad everything closed on time. Kudos to Sandy Thompson at Star Tex Title and to Patty Hatton and her lender for having docs ready in time. Congratulations to all!”

Transaction Rating

5.0/5.0
Competency5/5
Market Knowledge5/5
Communication5/5
My Experience5/5


Susan Annoura
  (832) 725-7880
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Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
289 surveys
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REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.

Susan Annoura
Annoura Realty Group, LLC
(832) 725-7880
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