Seller Feedback

Transaction Details

Congratulations to Jo Anne Johnson for receiving a 4.8 star from the Seller on this transaction.
Survey On Aug 11, 2014

Transaction Rating

Competency
5/5
Knowledge
4/5
Communication
5/5
Experience
5/5

Seller Comment

“Cathy did a very good job and was dedicated and highly knowledgeable. However, in the end, we purchased a home that was also listed by Coldwell Banker (Joanne Johnson) who was our initial agent. For us this became awkward since we were no longer able to communicate with Joanne during the inspection and purchase process. ”

Agents Comment

“We appreciate these comments, and understand it was difficult when our buying clients wanted to purchase a home that I had listed. Due to Intermediary status with appointments, I was no longer able to provide advice and counsel to the Buyers due to my strict fiduciary duty to the Sellers, who wanted full representation. Nevertheless, it was a successful transaction for both Buyers and Sellers, and were honored to serve both - even with a firewall between us! ;)”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Jo Anne Johnson
  (713) 703-3316
Send Email
View Website

Compass RE Texas, LLC - The Woodlands
1800 Hughes Landing Blvd #725,
The Woodlands, TX 77380

Overall Rating

4.98/5
683 surveys
View full report →
Contact Agent
Jo Anne Johnson
Compass RE Texas, LLC - The Woodlands
(713) 703-3316
Contact