Seller Feedback

Transaction Details

Congratulations to Michael Gray for receiving a 5 star from the Seller on this transaction.
Survey On Mar 14, 2018

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller Comment

“Mike and his team were a huge help. My house flooded in Harvey and the decision to repair, raise or sell was overwhelming. Mike gave me unbiased advice on all available options, ultimately my fear of flooding again outweighed my love of my home and I decide to sell. Mike and his team understood the enormity of my decision and ‘handled’ me with kid gloves. The process was smooth and I’m grateful to have been in great hands.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Michael Gray
  (832) 428-6453
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Better Homes and Gardens Real Estate Gary Greene - Woodway
5120 Woodway, Suite 5006,
Houston, TX 77056

Overall Rating

4.96/5
115 surveys
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Contact Agent
Michael Gray
Better Homes and Gardens Real Estate Gary Greene - Woodway
(832) 428-6453
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