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Client Experience Rating

Buyer Feedback

Susan Annoura

Overall Rating

Congratulations to Susan Annoura for receiving a 5 star rating from the Buyer on this transaction.


(Write in Japanese by romaji) Susan ha nihongo ga dekirunode totemo tasukarimasu. Onegaigoto no mail eno hensin mo totemo hayaidesu. Gas ya Suidou no settei mo tasuketekuremasu. Nyuukyo sita ato no huguai no taiou mo good desu. Huguai no shuuri mo yattekuremasu. From Japanese client point of view, she can speak Japanese and she knows what Japanese like and this is very helpful for Japanese moving in Houston. She responses very quick even in holiday season. Her team helps everything such as setting up for Gas, Water and Electricity. Good constructor in her team so that I could solve many things even after jumped onto the house.

Kazuma I.

Buyer Comment received on 01/06/2018


Thanks, Kazuma and welcome to Houston! I am glad to be of service to you and your family. Phone, email, or text either me, Koh, or Shantel and we can help you anytime!

Susan Annoura

Agent Comment received on 01/07/2018

Transaction Details

Oak Chase

$0 - $10,000
3 Beds
2 Full Bath
1 Half Bath
2044 SQFT
Survey On 01/06/2018

Contact Susan Annoura

About Client Experience Rating

Clients whom you have represented as their buyer or seller agent will be able to rate you. You will receive an e-mail following a transaction and be asked to provide your client’s e-mail address so that we may send them an invitation to take the Client Experience Rating survey. Agents should not be able to add Client Experience survey unless they acted as a sub-agent or a buyer agent. Listing agents may be not be rated by the buyer unless they represented the buyer.


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

My Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community

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