I am not one to easily hand out compliments and high ratings. However, Deborah Winters Chaney is the best agent I have ever had worked with, she exceeded all of my expectations. Her knowledge, communications, hard work and dedication were key to a quick sale at a great selling price. She made the experience a pleasure and the results benefited my family. I could not imagine going with another realtor now and will recommend Deborah to others at any opportunity.
Thank you so much, Don! But half the relationship with a Realtor is -- the Client! Your are what we call the "dream" Client, so THANK YOU!
Clients whom you have represented as their buyer or seller agent will be able to rate you. You will receive an e-mail following a transaction and be asked to provide your client’s e-mail address so that we may send them an invitation to take the Client Experience Rating survey. Agents should not be able to add Client Experience survey unless they acted as a sub-agent or a buyer agent. Listing agents may be not be rated by the buyer unless they represented the buyer.
Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.
Exhibited knowledge of the real estate market, the neighborhood and community