I really love Susan’s passion to her job based on great hospitality to customers. Respect her expertise as a RE professional. Basically she is very much fun anytime and makes me happy even if we were facing difficulties. Want to keep her involved with my business.
Thank you Mr. Yamada, I know you are far away and trust us to handle your asset. We are always here for you, and you can always count on us! Annoura Realty Group Property Management Team
Clients whom you have represented as their buyer or seller agent will be able to rate you. You will receive an e-mail following a transaction and be asked to provide your client’s e-mail address so that we may send them an invitation to take the Client Experience Rating survey. Agents should not be able to add Client Experience survey unless they acted as a sub-agent or a buyer agent. Listing agents may be not be rated by the buyer unless they represented the buyer.
Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.
Exhibited knowledge of the real estate market, the neighborhood and community