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Client Experience Rating

Buyer Feedback

Thomas Phillips

Overall Rating

Congratulations to Thomas Phillips for receiving a 5 star rating from the Buyer on this transaction.


When my rental company came back and told us that my personal check for the application fee couldn't be accepted because they could only take cash or cashier's checks, Thomas took the fee out of his own pocket and drove to the office to pay it for me (until I could get a check to him). He went out of his way and put his own money at risk to ensure nobody else would get their application in before mine. That is dedication.

Mike G.

Buyer Comment received on 10/06/2015

Transaction Details


$0 - $10,000
1 Beds
1 Full Bath
Survey On 10/06/2015

Contact Thomas Phillips

About Client Experience Rating

Clients whom you have represented as their buyer or seller agent will be able to rate you. You will receive an e-mail following a transaction and be asked to provide your client’s e-mail address so that we may send them an invitation to take the Client Experience Rating survey. Agents should not be able to add Client Experience survey unless they acted as a sub-agent or a buyer agent. Listing agents may be not be rated by the buyer unless they represented the buyer.


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

My Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community