Buyer Feedback

23006 Squirrel Tree Street

Spring, TX 77389 View on HAR.com

Transaction Details

Congratulations to Lily Jang for receiving a 5 star from the Buyer on this transaction.
Survey On Sep 04, 2019

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“I would highly recommend Lily Jang to anyone needing an agent in the area. As a first time home buyer I had many concerns about the process and Lily was there every step of the way answering all of my questions and providing great advice. I selected Lily as my agent because I felt she was very easy to talk about my wants and needs in a new home. She maintained excellent communication throughout the process accommodating my busy schedule, consisting of shift work over 65 hours per week. Since I'm not always available for phone calls she courtesy copied me on every email and text me during the day to make sure I was aware of updates on our transaction. Within days of working together she found me a beautiful house that was everything I wanted plus more and drove 40 minutes in the rain to show me the house on my only day off because she new it would sell fast. Thanks to her advice and negotiating skills we were able to beat out multiple offers and close on the house about two weeks later. It's like a dream come true because I ended up with a better house than I ever expected in a great area Thanks to Lily going above and beyond throughout the entire transaction. She didn't disappear after closing day and has made herself available to answer additional questions so I couldn't ask for a better agent. ”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Lily Jang
  (206) 290-4447
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Keller Williams Memorial
1220 Augusta Ste 300,
Houston, TX 77057

Overall Rating

4.99/5
204 surveys
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Contact Agent
Lily Jang
Keller Williams Memorial
(206) 290-4447
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