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Client Experience Rating

Buyer Feedback

Susan Annoura

Overall Rating

Congratulations to Susan Annoura for receiving a 5 star rating from the Buyer on this transaction.


Susan suppoted us from the beggining of our interest to negotiation step and setting up of utiities and repairs. Since we were not famliar with real estate, we learned a lot through the communication with her. She can speak both Japanese and English, and was often helpful for us to understand difficult terms.

Tetsuro I.

Buyer Comment received on 03/04/2013


Thank you! I am honored you chose me to be your realtor and was glad to help you every step of the way. You have a beautiful family and the most well behaved kids I have ever seen. Wishing you many wonderful memories and a smooth transition. Omedetou Gozaimasu!

Susan Annoura.

Comment received on 03/04/2013

Transaction Details

Full Bath
Survey On 03/04/2013

Contact Susan Annoura

About Client Experience Rating

Clients whom you have represented as their buyer or seller agent will be able to rate you. You will receive an e-mail following a transaction and be asked to provide your client’s e-mail address so that we may send them an invitation to take the Client Experience Rating survey. Agents should not be able to add Client Experience survey unless they acted as a sub-agent or a buyer agent. Listing agents may be not be rated by the buyer unless they represented the buyer.


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

My Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community