Buyer Feedback

Client Experience Rating for Susan Annoura

Transaction Details

Congratulations to Susan Annoura for receiving a 5 star from the Buyer on this transaction.
Survey On Mar 04, 2013

Buyer Comment

“Susan suppoted us from the beggining of our interest to negotiation step and setting up of utiities and repairs. Since we were not famliar with real estate, we learned a lot through the communication with her. She can speak both Japanese and English, and was often helpful for us to understand difficult terms.”

Agents Comment

“Thank you! I am honored you chose me to be your realtor and was glad to help you every step of the way. You have a beautiful family and the most well behaved kids I have ever seen. Wishing you many wonderful memories and a smooth transition. Omedetou Gozaimasu!”

Transaction Rating

5.0/5.0
Competency5/5
Market Knowledge5/5
Communication5/5
My Experience5/5


Susan Annoura
  (832) 725-7880
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Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
294 surveys
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REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.

Susan Annoura
Annoura Realty Group, LLC
(832) 725-7880
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