Adrienne is the BEST realtor we could have ever asked for! She helped us buy our river-front property near Fulshear and was exceptional in helping us to purchase our new home in Brookshire. Adrienne has excellent customer service and communication skills. She explains everything 100%, leaving no questions. She is very knowledgeable and is only one phone call or text away. She guided us step by step and we were so greatful for her help! Everything went so smoothly. I appreciate her honesty and integrity and would DEFINATELY recommend her to anyone I know. We are planning on using Adrienne ONCE AGAIN when we put our current home on the market :-) We had a great experience!!
Clients whom you have represented as their buyer or seller agent will be able to rate you. You will receive an e-mail following a transaction and be asked to provide your client’s e-mail address so that we may send them an invitation to take the Client Experience Rating survey. Agents should not be able to add Client Experience survey unless they acted as a sub-agent or a buyer agent. Listing agents may be not be rated by the buyer unless they represented the buyer.
Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.
Exhibited knowledge of the real estate market, the neighborhood and community