Jay Patel is an absolutely OUTSTANDING realtor! From our first contact to closing he listened to our wants and needs, provided resouces/information/insights, showed us every property we were interested in (about 20 in 2 days), worked tirelessly for 7 days to negotiate the best deal on the property we were interested in, and stayed on top of all parties involved to make sure everything was in order to close on time. We feel incredibly fortunate to have had the most professional and competent realtor working on our behalf. He made us feel like his most important client and worked extremely hard despite our extremely modest budget. Thank you, Jay, you are THE BEST OF THE BEST!!!
I thank you for giving your precious time to complete this survey giving me the highest rating and your kind words. I appreciate your faith in me throughout the process. It was pleasure working for you. Wishing you all the best in your future endeavors.
Clients whom you have represented as their buyer or seller agent will be able to rate you. You will receive an e-mail following a transaction and be asked to provide your client’s e-mail address so that we may send them an invitation to take the Client Experience Rating survey. Agents should not be able to add Client Experience survey unless they acted as a sub-agent or a buyer agent. Listing agents may be not be rated by the buyer unless they represented the buyer.
Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.
Exhibited knowledge of the real estate market, the neighborhood and community