Buyer Feedback

24810 Trailstone Court

Katy, TX 77494 View on HAR.com

Transaction Details

Congratulations to Shiwei Ma for receiving a 5 star from the Buyer on this transaction.
Survey On Oct 14, 2020

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“Cissy (Shiwei) Ma is very knowledgeable about the market, and got great communication skills. She's very patient with us as we tried to identify our dream house, and provided us with tons of great insights and recommendations. She has also great negotiation skills and helped us with multiple rounds of negotiations. I highly recommend Cissy as your realtor!!”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Shiwei Ma
  (832) 880-5184
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Keller Williams Memorial
1220 Augusta Ste 300,
Houston, TX 77057

Overall Rating

4.99/5
132 surveys
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Contact Agent
Shiwei Ma
Keller Williams Memorial
(832) 880-5184
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