Buyer Feedback

Transaction Details

Congratulations to Melissa Walters for receiving a 4.8 star from the Buyer on this transaction.
Survey On Feb 13, 2017

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

Buyer Comment

“Melissa is a very thoughtful and attentive Realtor. My family and I began working with her five years prior to purchasing our home. We wanted to buy in the city, but in reality we weren't as ready at that time as we thought. Upon listening to our situation, Melissa advised us to wait just a little longer and save more, even if it meant she'd potentially lose a sale and/or us as clients. She was very patient with us throughout the process. In addition to giving us the feeling early on that we could trust her with our interests, we also appreciated her MAKE NO MISTAKES Book/System, which she shares with her clients. Though we were first-time homebuyers, we felt more than prepared for each step of the process because of the detail and worksheets shared along the way to keep us on track. We love our new home, and we're thankful for Melissa's expertise and guidance through the process.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Melissa Walters
  (832) 256-6207
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The MW Realty Group
5773 Woodway #137,
Houston, TX 77057

Overall Rating

4.94/5
87 surveys
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Contact Agent
Melissa Walters
The MW Realty Group
(832) 256-6207
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