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Client Experience Rating

Buyer Feedback

Susan Annoura

Overall Rating

Susan Annoura received 3.8 rating from the Buyer on this transaction.


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I am sorry you had such a horrible experience. It was a series of unfortunate events with your landlord and his agent dragging out the paperwork for so many weeks. I am glad I could help you get the house anyway, get all the terms you wanted, and that my staff could go way above and beyond to assist your many requests. We hope you enjoy your Houston life!

Susan Annoura

Agent Comment received on 07/03/2018

Transaction Details

Rolling Run

$0 - $10,000
4 Beds
2 Full Bath
1 Half Bath
2340 SQFT
Survey On 07/03/2018

Contact Susan Annoura

About Client Experience Rating

Clients whom you have represented as their buyer or seller agent will be able to rate you. You will receive an e-mail following a transaction and be asked to provide your client’s e-mail address so that we may send them an invitation to take the Client Experience Rating survey. Agents should not be able to add Client Experience survey unless they acted as a sub-agent or a buyer agent. Listing agents may be not be rated by the buyer unless they represented the buyer.


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

My Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community