Buyer Feedback

15923 Pine Mountain Drive

Houston, TX 77084 View on HAR.com

Transaction Details

Congratulations to Melissa Rowell for receiving a 5 star from the Buyer on this transaction.
Survey On Jun 03, 2020

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“We were so blessed to have had Melissa Brown Rowell as our real estate agent. She kept us informed on every step as to the progress of getting our new home. Melissa was able and willing to help us resolve all problems. Us giving 5 stars for an outstanding job is not enough 10 would be more like it. She has a great smile and is always very pleasant and easy going. Melissa is a great communicator and negotiator. We have purchased a couple of homes but, this experience was by far the BEST we ever had! The recommendations she gave us for the Inspector and the mortgage company were outstanding. We were given a closing date and it happened just like clockwork. She helped to keep us calm and focused throughout the closing. So, if you want an awesome team, Melissa Brown Rowell is who you want as your agent. Tony and Kerry ”

Agents Comment

“Tony, what an awesome review. Thank you so much! I am so glad you two were so pleased and I am glad all worked out!”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Melissa Rowell
  (281) 435-6713
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Texas Signature Realty
2323 S. Voss Rd Ste 315-C,
Houston, TX 77057

Overall Rating

4.99/5
41 surveys
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Contact Agent
Melissa Rowell
Texas Signature Realty
(281) 435-6713
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