“The Mark Dimas team clearly has an effective system in place. When selling our home, my wife and I chose this agency because of the strong reputation they’ve built online. While almost everyone we worked with seemed competent, we consistently felt a bit under-prioritized throughout the process. There were several times when we had to reach out to them after not hearing anything from anyone about things like scheduling our photos, our listing going live, and even our closing. The agent was almost an hour late for our open house, and since closing we haven’t heard any sort of congratulations or follow up from anyone who we’ve worked with over the last several weeks - simply an in-office coordinator who reached out to confirm we had received the proceeds from the closing. All in all, the team seems professional, knowledgeable, and competent, but we very much felt like we were not a true concern to them. Unless you’re conducting a high dollar sale or purchase, your needs will likely be better met by a smaller firm. ”
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.
Exhibited knowledge of the real estate market, the neighborhood and community.