My wife and I were delighted to have chosen Jill Aylwin as our real estate agent. She was terrific in every aspect of the process. To begin with, she showed us many houses, provided us with email updates about new houses on the market, and gave us valuable feedback about the houses that we visited and the related neighborhoods. She was also very helpful when we decided to make offers, giving us tips to make competitive bids and negotiate favorably. As we moved towards closing, she was on top of the inspections, coordinated with the lender, and facilitate a process that is typically complex. Jill is able to combine a high level of professionalism with a nice demeanor that makes the whole process of buying a house a lot less stressful than what it normally is. We highly recommend her to anyone looking to buy a home.
Clients whom you have represented as their buyer or seller agent will be able to rate you. You will receive an e-mail following a transaction and be asked to provide your client’s e-mail address so that we may send them an invitation to take the Client Experience Rating survey. Agents should not be able to add Client Experience survey unless they acted as a sub-agent or a buyer agent. Listing agents may be not be rated by the buyer unless they represented the buyer.
Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.
Exhibited knowledge of the real estate market, the neighborhood and community