Buyer Feedback

Transaction Details

Congratulations to Mary Rustay for receiving a 5 star from the Buyer on this transaction.
Survey On Sep 03, 2018

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“I highly recommend Mary. She goes above and beyond to help with everything from showings to closing. We have had some unusual and challenging issues. Couldn't have done it without Mary.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Mary Rustay
  (713) 703-1533
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Keller Williams Realty Metropolitan
5050 Westheimer Ste 200,
Houston, TX 77056

Overall Rating

4.94/5
51 surveys
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Contact Agent
Mary Rustay
Keller Williams Realty Metropolitan
(713) 703-1533
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