Seller Feedback

Transaction Details

Congratulations to Melissa Mims for receiving a 5 star from the Seller on this transaction.
Survey On Jul 30, 2017

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller Comment

“Melissa's strengths: *promoting the sale (pictures where phenomenal; open house was very well attended!) *staging furniture *helping the seller get over mental hurdles *treating the seller like a friend *dealing with jerks Melissa's weaknesses: none This was a very trying sell; the buyer was extremely contentious and made life hell for everyone involved. However, we persevered, and Melissa handled it with aplomb and logic. I was SOOOO glad to have her on my side! And, while she didn't have to do it, Melissa graciously helped me find and negotiate a rental property, which was complicated by my having many pets. However, again, she worked so hard to help me. I will be in her debt forever! Melissa was a pleasure to work with. She's smart, funny, calm, but ambitious; she treats clients with respect and tact, and I highly recommend her to anyone. Sincerely, Leticia French”

Agents Comment

“Thank you so much for the super kind review. It wasn't the easiest transaction for you to go through, but I'm glad we ended with positive results. It was truly a pleasure working with and getting to know you. ”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Melissa Mims
  (281) 433-9153
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eXp Realty LLC
One Riverway, Ste. 1700,
Houston, TX 77056

Overall Rating

4.96/5
136 surveys
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Contact Agent
Melissa Mims
eXp Realty LLC
(281) 433-9153
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