Buyer Feedback

Transaction Details

Congratulations to Lily Jang for receiving a 5 star from the Buyer on this transaction.
Survey On Feb 12, 2018

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“Lily Jang went above and beyond, not only did she find us the perfect house in our price range, but she walked us through the complete process. As first time home buyers, not from Texas, it was reassuring to know Lily was looking out for us from the inspection, checking progress of the sellers fixes, and well into the day of the closing. We were more than pleased with Lily and would highly recommend her to anyone looking to buy or sell a home. ”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Lily Jang
  (206) 290-4447
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Keller Williams Memorial
1220 Augusta Ste 300,
Houston, TX 77057

Overall Rating

4.99/5
204 surveys
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Contact Agent
Lily Jang
Keller Williams Memorial
(206) 290-4447
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