Buyer Feedback

Client Experience Rating for Susan Annoura

Transaction Details

Congratulations to Susan Annoura for receiving a 5 star from the Buyer on this transaction.
Survey On Dec 17, 2014

Buyer Comment

“Ms. Susan Annoura is such an excellent agent. We were so glad to have the opportunity to work with her because she's very responsible, reliable and a hard worker. Even when we went through a very difficult situation, she supported us 200%. On top of that, she is friendly and such a caring person. Also, her prompt and timely suggestions based on her abundant experiences made our closing in time. We truly appreciate her efforts.”

Agents Comment

“Thank you, Mr and Mrs Shinagawa. Wow, we had an excellent adventure together! I was honored to be referred to you by Mr Watabe. It was my absolute pleasure being on your team and supporting you in your home purchase. With all the twists and turns along the way, I am just so glad everything turned out, right in time! Kenny did a great job preparing for your Plan B, and Paul deserves a lot of credit too. Welcome to Houston! I look forward to our lifelong friendship. Susan”

Transaction Rating

5.0/5.0
Competency5/5
Market Knowledge5/5
Communication5/5
My Experience5/5


Susan Annoura
  (832) 725-7880
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Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
289 surveys
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REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.

Susan Annoura
Annoura Realty Group, LLC
(832) 725-7880
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