I met Terri about 8 years ago as she was selling a house down the street. I immediately knew that I was going to use her services in the future. This was one of the most stressful events in my life and Terri helped me right along. She explained everything to me when we first met. She did not pressure me at all into signing a contract. I reached out to her about a week later to get things going. She always answered in a timely manner. Terri did it all. The house was staged so beautifully. The house was sold in no time, thanks to Terri's expertise. I hope to never have to do this again. But, never say never; I would for sure reach out to her again. I have inherited a new friend!
Lol! Thank you Roxana, you are a true friend now! There is no turning back!
Clients whom you have represented as their buyer or seller agent will be able to rate you. You will receive an e-mail following a transaction and be asked to provide your client’s e-mail address so that we may send them an invitation to take the Client Experience Rating survey. Agents should not be able to add Client Experience survey unless they acted as a sub-agent or a buyer agent. Listing agents may be not be rated by the buyer unless they represented the buyer.
Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.
Exhibited knowledge of the real estate market, the neighborhood and community