Buyer Feedback

7419 Hollister Ridge

Houston, TX 77040 View on HAR.com

Transaction Details

Congratulations to Mary Shepherd for receiving a 5 star from the Buyer on this transaction.
Survey On Jan 15, 2020

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“Ms. Shephard was punctual, knowledgeable and communicated regularly with us in leasing our townhouse - very impressed with Ms. Shephard. You can count on Ms. Shephard to find, sell or lease you property. Thanks for the awesome place!”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Mary Shepherd
  (281) 788-9683
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Martha Turner Sotheby's International Realty
1717 West Loop South, Ste 1700,
Houston, TX 77027

Overall Rating

4.77/5
54 surveys
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Contact Agent
Mary Shepherd
Martha Turner Sotheby's International Realty
(281) 788-9683
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