Buyer Feedback

Transaction Details

Congratulations to Cathryn Renfrow for receiving a 5 star from the Buyer on this transaction.
Survey On Nov 21, 2018

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“Cathryn from Pop Realty was our realtor for the purchase of our first home and we could not have been more satisfied with the experience. She was fun, energetic, knowledgeable, and incredibly reliable through every step of the process. She clearly explained what we should expect and touched base with us regularly when something new popped up to talk through our options and next steps. It is a difficult process, especially for first home owners, but we had full faith that Cathryn would help us find the best house for us for a good price...and she did! As excited as we were to close on our home it was bittersweet since we knew our time of working with Cathryn would come to an end. We highly recommend Cathryn and her team's services, you won’t be disappointed! ”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Cathryn Renfrow
  (832) 980-3700
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Village Realty
1095 Evergreen Circle #200,
Spring, TX 77380

Overall Rating

4.99/5
90 surveys
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Contact Agent
Cathryn Renfrow
Village Realty
(832) 980-3700
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