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Client Experience Rating

Buyer Feedback

Susan Annoura

Overall Rating

Congratulations to Susan Annoura for receiving a 5 star rating from the Buyer on this transaction.


Working with Susan was a great experience she understood our needs and what we were looking for. She understood the market and was extremely familiar with the communities where we could find what we were looking for. When we decided on a home Susan represented us during the negotiations as if we were her own family and insured that we received what we expected and at the same time fair to the seller.In the future I will certainly direct anyone I know looking for a home to Susan she will find it

John R.

Buyer Comment received on 05/12/2013


Thank you for your kind comments, John. It was such a pleasure working with you and Hiromi. I treasure your friendship and wish you both many years of happiness in your beautiful new home!

Susan Annoura.

Comment received on 05/12/2013

Transaction Details

Full Bath
Survey On 05/12/2013

Contact Susan Annoura

About Client Experience Rating

Clients whom you have represented as their buyer or seller agent will be able to rate you. You will receive an e-mail following a transaction and be asked to provide your client’s e-mail address so that we may send them an invitation to take the Client Experience Rating survey. Agents should not be able to add Client Experience survey unless they acted as a sub-agent or a buyer agent. Listing agents may be not be rated by the buyer unless they represented the buyer.


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

My Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community