Cynthia capably guided us through the entire home buying/selling process. She was able to make some very budget friendly upgrade recommendations that really helped our home stand out. Within a couple of weeks, we had over 15 viewings and were pending in no time. The photos of our house were very professional with the help of an interior specialist Boulevard provides free of charge. Cynthia helped us find the home of our dreams and negotiated a great price. She listened carefully to what we were looking for so we would find a home we love and not just like. Buying/selling a home can be very stressful, but Cynthia made it clear that she does the worrying for us. She guided us the entire way! We believe that other realtors can earn a 5-star rating, but Cynthia provided the human element to the process that is hard to quantify. We just never had the sense that this was only a job for her. She enjoys doing this, and it shows when she's talking to other agents and handling the small details which can delay a deal. We can't recommend Cynthia enough!
Clients whom you have represented as their buyer or seller agent will be able to rate you. You will receive an e-mail following a transaction and be asked to provide your client’s e-mail address so that we may send them an invitation to take the Client Experience Rating survey. Agents should not be able to add Client Experience survey unless they acted as a sub-agent or a buyer agent. Listing agents may be not be rated by the buyer unless they represented the buyer.
Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.
Exhibited knowledge of the real estate market, the neighborhood and community