Seller Feedback

1724 Wrenwood Lakes

Houston, TX 77043 View on HAR.com

Transaction Details

Congratulations to Lily Jang for receiving a 5 star from the Seller on this transaction.
Survey On Nov 12, 2019

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller Comment

“We were very fortunate to work with Lily. She is very dependable and would take care of you no matter what. She had scheduled her vacation before we even started working with her, but we got unexpected offer before her scheduled vacation where the end of option period fell in the middle of her vacation. Not only she worked through her vacation, but it also meant she had to work at night since she was at the other end of the world with 12-hour time difference. Had we not known that she’s on vacation, we would’ve not even noticed. It was rather a tough transaction, but Lily’s negotiation skill is second to none! She truly went above and beyond and we just can’t thank her enough for everything she’s done. We would love to work with her again in the future!”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Lily Jang
  (206) 290-4447
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Keller Williams Memorial
1220 Augusta Ste 300,
Houston, TX 77057

Overall Rating

4.99/5
203 surveys
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Contact Agent
Lily Jang
Keller Williams Memorial
(206) 290-4447
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