Buyer Feedback

Transaction Details

Congratulations to Melissa Rowell for receiving a 5 star from the Buyer on this transaction.
Survey On Aug 27, 2018

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“We were referred to Melissa by a relative and we could not have been more pleased with her!  She was patient with us while we looked for just the right home.  She negotiated a good offer and we even ended up getting the seller to put a new roof on the home.  We had a couple delays with our lender and Melissa kept in communication with us, seller’s agent and lender to be sure we closed in a timely fashion.  Melissa is very professional, attentive to all the contract and document details and she always responded to us quickly.  We are now listing our home for sale with her and would highly recommend her! ”

Agents Comment

“Thank you so much! Y'all found a beautiful home in a great neighborhood where deer roam! I am excited that I get to continue to work with you two on getting your home sold!”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Melissa Rowell
  (281) 435-6713
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Texas Signature Realty
2323 S. Voss Rd Ste 315-C,
Houston, TX 77057

Overall Rating

4.99/5
42 surveys
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Contact Agent
Melissa Rowell
Texas Signature Realty
(281) 435-6713
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