I actually met Mrs. Russell during an Open-house viewing she covered for a colleague and was impressed by her use of statistics for my area of interest. So I decided to retain her, without any regrets Debbie is the type of realtor who is straight forward, has her client's best interest at heart and is not afraid to ask tough questions from the seller's team! I would use her again for future transactions and highly recommend her without any reservations.
Working with Johnny & Evelyn was a joy. Johnny actually helped me trouble shoot an issue I was having with my wireless connection to my scanner. I would not hesitate to work again in the future with Johnny and Evelyn and would in fact look forward to that opportunity.
Clients whom you have represented as their buyer or seller agent will be able to rate you. You will receive an e-mail following a transaction and be asked to provide your client’s e-mail address so that we may send them an invitation to take the Client Experience Rating survey. Agents should not be able to add Client Experience survey unless they acted as a sub-agent or a buyer agent. Listing agents may be not be rated by the buyer unless they represented the buyer.
Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.
Exhibited knowledge of the real estate market, the neighborhood and community