Buyer Feedback

Client Experience Rating for Lily Jang

5966 Glenhurst Drive

Houston, TX 77033 View on HAR.com

Transaction Details

Congratulations to Lily Jang for receiving a 4.8 star from the Buyer on this transaction.
Survey On Apr 23, 2020

Buyer Comment

“Lily was attentive and communicative from start to finish — which as an out of state buyer is very important. She was very organized and thorough when it came to looking at properties, as well as noticing potential structural issues that may arise with a property, not just aesthetics. As a first-time home buyer, Lily guided me through the process with patience and answered any and all questions from inspections to the loan application process. Lily is very knowledgeable and cares deeply about her clients and fights for them. Highly recommend! ”

Transaction Rating

4.8/5.0
Competency5/5
Market Knowledge4/5
Communication5/5
My Experience5/5


Lily Jang
  (206) 290-4447
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Keller Williams Memorial
950 Corbindale, Ste 100,
Houston, TX 77024

Overall Rating

4.98/5
63 surveys
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REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.

Lily Jang
Keller Williams Memorial
(206) 290-4447
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