Seller Feedback

Transaction Details

Congratulations to Susan Annoura for receiving a 5 star from the Seller on this transaction.
Survey On Sep 14, 2013

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller Comment

“Susan was exceptional both when we purchased our house 4years ago and when we recently sold it.She explained everything to us, answered any question we had, and she can speaks in Japanese, English, and Chinese. She is the nicest person and genuinely likes her job. Susan is the best! Thank you !!”

Agents Comment

“Thank you so much for your kind words. You and your husband are such precious clients. I was honored to help you buy and sell your home! Please always keep in touch. I'm glad we are connected on FB. :)”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Susan Annoura
  (832) 725-7880
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Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
442 surveys
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Contact Agent
Susan Annoura
Annoura Realty Group, LLC
(832) 725-7880
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