Seller Feedback

Client Experience Rating for Susan Annoura

810 Oak Harbor Drive

Houston, TX 77062 View on HAR.com

Transaction Details

Congratulations to Susan Annoura for receiving a 5 star from the Seller on this transaction.
Survey On Feb 28, 2016

Seller Comment

“I am satisfied with Susan's work very much. I had a tenant withdrawal and finding for a new tenant at the same time. I was a loss for sudden tenant withdrawal, but her quick correspondence was able to feel relieved. After that, the new tenant was found early and was able to reduce a vacancy period. She gives me a perfect response by one-stop service until negotiations of the withdrawal, repair after the withdrawal, the offer of the new tenant, care after the tenant entering. I recommend her property management. Thanks, Susan!”

Agents Comment

“Thank you for the compliment. I am glad we were able to recover fairly quickly from losing our previous tenant. We had a five member team to attend to every little detail to make sure we could get the house back into tip top shape quickly, and to make sure the best possible tenant could be selected. Thank you for trusting me to handle all of your properties in Houston!”

Transaction Rating

5.0/5.0
Competency5/5
Market Knowledge5/5
Communication5/5
My Experience5/5


Susan Annoura
  (832) 725-7880
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Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
289 surveys
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REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.

Susan Annoura
Annoura Realty Group, LLC
(832) 725-7880
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