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Susan Schroder

Heritage Texas Properties

Overall Client Experience Rating


4.88




4.88 / 5.00
Based on 6 Completed Surveys

Competency

  4.83/5.0

Market Knowledge

  4.83/5.0

Communication

  4.83/5.0

My Experience

  5.00/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Grand Pass Lane

Represented the Buyer

- Survey On 09/13/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Baughman Ridge Drive

Represented the Buyer

- Survey On 09/07/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan is more than a professional, her service is focus in customer satisfaction. She was supportive and interested on us all time. We were looking for a home and she found a home for us.
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Street Name: Indian Hawthorn Drive

Represented the Buyer

- Survey On 09/04/2018
Overall Rating: 4.80/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 4/5.0
My Experience 5/5.0
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Street Name: Blane Drive

Represented the Buyer

- Survey On 07/29/2018
Overall Rating: 4.50/ 5.0
Competency 4/5.0
Market Knowledge 4/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: River Delta Lane

Represented the Buyer

- Survey On 07/17/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan was exceptional during all phases of the process of finding a house to moving in. She took the time to answer all of our questions and followed up on all our requests on availability and restrictions of potential properties. Even after we were approved and moved in, Susan took the time to make sure that we were moved in and had everything taken care of as far as utilities set ups.
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Street Name: Precious Stone Ln

Represented the Buyer

- Survey On 10/15/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan was very good at hearing all of our considerations. She helped us explore ideas and solutions to all the properties we considered. I was very impressed with how promptly she dealt with our inquiries. Once we settled on the home for purchase, Susan went above and beyond to help us finalise the sale getting all the assessments, estimates and solutions we needed to be happy with the purchase. Susan worked hard to keep everything on schedule through the difficulties of dealing with two parties as sellers and Hurricane Harvey disrupting the availability of all parties and professionals. It is important to me that Susan was more concerned that we find a home we would be happy with and she never pushed us to make a decision or purchase. I would definitely use her again.
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