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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
145 Surveys

Borthwick LN

Surveyed on Mar 08, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“HAR is a wonderful app to find your future home. My shoutout goes mainly to my Realtor Team Diana Dao and Mavenly Homes Staff. Diana and Clare made my first home experience exceptional Clear communication, professional support, and overall excellent service. Thank you to my loan team Revolution Mortgage Helping me to understand and be absolutely confident in my home loan process. Zach Wolf. You re a cool dude.”

Northampton Pines DR

Surveyed on Feb 26, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Diana is the best. Extremely knowledgeable and professional. We would recommend her to anyone and will use her again for any future transactions. ”

Amelia RD

Surveyed on Jan 05, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Alluvial CIR

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“10 10 Would Recommend We interviewed 3 different realtors all recommended to us from friends and family , and within minutes of meeting Diana, I knew she was the one. She was incredibly organized and took charge of the meeting - something we were looking for as first time home buyers. Before our meeting she sent us a lovely, well designed and informative packet. The way she took the time to review it with us to teach us what to expect from the process reflected very positively on her, her experience, her organization, presentation, attention to detail, what Ramsey calls the heart of a teacher , and what she provides to clients - simplicity, transparency, clarity and care to name a few. She and her fabulous assistant, Clare, answered our questions with incredible turnaround early in the morning and late at night. They were there for us every step of the way, giving expert advice, opinions, and recommendations on which houses to look at and which ones to pass on. They were flexible with showing times, which is a godsend when both clients work regular hours. She was able to negotiate 4 below asking for us in addition to keeping the appliances. During the closing process, they provided checklists of items to do with due dates to keep us organized and sent helpful handouts such as a list of utilities to sign up for and resources to learn more about each. Closing esp for the first time is an overwhelming process, and I cannot express in words how thankful I am that God sent us Diana to help us find our dream home and keep us on track to closing on it I looked into multiple lenders, inspectors, and insurance agents and ended up choosing the ones recommended by Diana. I m convinced now that she only works with the best The title company even loved the lender she chose over FCU. Do yourself a favour and let Diana handle your real estate needs. ”

Stonecrest DR

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Chimney Rock RD

Surveyed 4 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Diana is fabulous She is organized, available and an expert regarding real estate transactions. We had an issue with the deed and she was on top of it and got it resolved. I couldn t be more impressed ”

16th ST

Surveyed 5 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Faith Valley DR

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Emnora LN

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“When it came time to sell our house, we immediately contacted Diana Dao as she helped us with the purchase of our home initially and we trusted that she would make the daunting task of putting our house up for sale as smooth as possible. Diana immediately went to work for us as soon as we advised her that we were wanting to put our house on the market and provided us with exceptional advice and guidance on every aspect of the selling process. Her attention to detail for getting our house ready to be listed, quick level of responsiveness to our questions and concerns, constant communication of key information, high level of expertise of the market and overall reputation was vital in getting our house sold.”

Diana Dao
Thank you for trusting me and always a pleasure to work with y'all!! Having responsive, reasonable and rationale clients/sellers like you all make it a seamless process!

Live Oak ST

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Ojeman spring LN

Surveyed 6 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Treescape CIR

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We have worked with Diana every time we have bought and sold a home, because she is the best in the business She helps guide us through every step of the transaction and is very attentive, responsive and organized. She always goes above and beyond to make things easy on us. ”

Diana Dao
Always enjoy and love working with y'all!!

Madeline Grove DR

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Bottom line, Diana is the best in the business. She is extremely knowledgeable in all aspects of the home buying experience. A trustworthy and transparent partner. She gave me confidence throughout the entire process that we were in the best position to succeed. We put in one offer and got 1 house I give her my highest recommendation. ”

Malone ST

Surveyed 7 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

11th Street

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My wife and I recently had the privilege of working with Diana Dao a phenomenal realtor as we embarked on the exciting journey of buying our first home We cannot express enough how grateful we are for Diana s exceptional service and expertise which made our home buying experience truly outstanding Diana impressed us with her professionalism dedication and knowledge of the real estate market As first-time homebuyers we had many questions and concerns and Diana patiently guided us through every step of the process She took the time to understand our needs and preferences and she provided us with valuable insights and advice that helped us make informed decisions Diana s responsiveness and communication were exceptional She promptly returned our calls and emails and she kept us updated throughout the entire process She was always available to address any concerns or questions we had and she provided us with regular updates on new listings and market trends which helped us stay ahead in the competitive home buying market One of the things that stood out to us was Diana s commitment to finding us the perfect home She listened attentively to our preferences and worked hard to identify properties that met our criteria She accompanied us to various property showings and she provided us with honest and valuable feedback always keeping our best interests in mind Thanks to Diana Dao s outstanding service we are now proud homeowners and we are grateful for her unwavering support and expertise throughout our first home buying journey We highly recommend Diana to anyone in need of a realtor and we are confident that sh”

Diana Dao
Loved working with y'all!
Overall Rating
4.99/5
Rate based on 145 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience