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Nell Osborn

Heritage Texas Properties - Fort Bend

Overall Client Experience Rating


4.97




4.97 / 5.00
Based on 66 Completed Surveys

Competency

  4.97/5.0

Market Knowledge

  4.92/5.0

Communication

  4.97/5.0

My Experience

  4.98/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Stoneroses Trail

Represented the Seller

- Survey On 10/03/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Nell’s knowledge, experience, and attention to detail were evident as she walked us step-by-step through the home selling/buying process. Always professional, warm, prompt and thorough- we felt as though we were her only clients!
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Street Name: Nassau Drive

Represented the Buyer

- Survey On 10/03/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Nell was very professional and did a great job.
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Street Name: Teal Brook Lane

Represented the Seller

- Survey On 09/25/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Yorkhill Court

Represented the Buyer

- Survey On 09/12/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Blancroft Court

Represented the Seller

- Survey On 09/02/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Nell was amazing to work with.....very professional and personal at the same time. She was accommodating and made us feel as if we were her only clients while keeping a busy schedule. We are grateful to have found her.
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Street Name: Taylor Medford Lane

Represented the Buyer

- Survey On 02/01/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Nell was amazing. She understood our needs and provided expert help for us to choose our new home. I highly recommend Nell for either buying or selling!
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Street Name: Warwick Drive

Represented the Seller

- Survey On 01/03/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Tabasso Court

Represented the Seller

- Survey On 01/24/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
To say that Nell Osborn went above and beyond to help us with selling our home would be an understatement! To say that she was professional, kind, intelligent, well-educated regarding the market and the complexities of the transaction, aggressive, detailed, helpful, and incredible, doesn't do justice to our experience. When we needed help with staging our home or pricing advice Nell was on top of it. When we needed a babysitter, a place to eat Thanksgiving dinner, and someone to pick up our child from daycare Nell was there! When we needed a place to stay while our new home was being built, Nell offered her home to us. She is the most incredible Realtor!! Betsy and I highly recommend Nell Osborn for your real estate needs. Oh, by the way, did I mention she is also my MOM, grandmother to my son, and we like her a lot!!
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Street Name: Atwater Canyon Lane

Represented the Buyer

- Survey On 12/23/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
It is truly our pleasure to have this opportunity to provide some words in return to our realtor, Nell Osborn, who was absolutely outstanding in working with our family to find and close on our first home in Texas. Nell is a true professional and an expert in realty. She is 100% prepared, punctual, and responsive. She always arrives to our appointments early and is always prepared with the right and helpful material. She is always professionally dressed and never even forgets the small details such as wearing her name tag, which further goes to show her professional attitude for the work she does. During our visits to each home, she not only spoke about the highlights of the home but also cautioned us about things we may want to watch out for. Nell also had an amazing ability to keep us on track with the scheduled homes for the day without making us feel a bit uncomfortable. This goes to show the breadth of experience she has in working with people and her very high EQ. Before we left each home, Nell would also take a couple minutes to get our feedback to leave for the selling realtor. This showed us her respect for others - not only for the buyers, but also for the sellers and for the entire realty community. Once we found the home we really liked, Nell was extremely quick to draft the offer and communicate to the sellers. She is always very quick to take action and goes the extra mile to ensure every step of the process is done correctly. As part of the offer, Nell was very thoughtful about negotiating a suitable price and made extra efforts to go to bat for us. Rest assured, she is very respectful of the buyer's decision and will represent with enthusiasm. After entering contract, Nell played a key role in providing trusted, reputable companies who we used for inspections, repairs, upgrades and ultimately led us to a pleasant close on the home we love. This goes without saying but we highly, highly recommend and trust Nell for any realty need!
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Street Name: Majestic Oak

Represented the Seller

- Survey On 10/12/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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