Overall Client Experience Rating
Competency
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
Exhibited knowledge of the real estate market, the neighborhood and community
Communication
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Street Name: Eastland Lake Drive
Represented the Buyer
- Survey On 08/19/2018
Stephanie is great, kind, and goes above and beyond. If I ever sell or buy another house I’ll definitely contact Stephanie again and again.
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Agent Comment:
Rodney is always a great guy to work for. I’ve assisted him on several transactions and it’s always a pleasure. Hope you love this house for year to come!!
Street Name: Wildacre Drive
Represented the Buyer
- Survey On 08/08/2018
Stephanie was incredible to work with. From the first day of showings;and there were several) to the day of closing she was pleasant, patient and professional. Even when there were issues beyond her control, she was encouraging and available to us until everything was resolved. The moving process is very stressful but having a realtor that truly cares about her clients make it so much easier. I would highly recommend Stephanie Nelson!!!
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Agent Comment:
Elizabeth and Chris were awesome buyers and so fun to work for. They kept me laughing even during the difficult times. Buying a home, selling a home, and moving is stressful, no doubt, but through it all they kept their sense of humor. It was an honor helping them with their home purchase and I hope to work with them again.
Street Name: Cambridge Court
Represented the Buyer
- Survey On 05/22/2018
The market here is crazy! She drove a heck of a lot of miles to find us the perfect house. We really appreciated everything she did for us during our 3.5 months of searching.
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Agent Comment:
I know it was frustrating with all the homes you liked having multiple offers. I loved how you never gave up. In your situation, persistence was key! I was determined to help you find a great home. It was a pleasure working for y'all. Congrats!
Street Name: Wildewood Court
Represented the Buyer
- Survey On 04/24/2018
She was very easy to communicate with and had a vast knowledge of the market.
I was extremely happy with the service she provided.
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Agent Comment:
I can’t wait to see the house when your renovations are complete. It was great working for y’all and I’m looking forward to seeing y’all around the neighborhood. Congrats!!
Street Name: Babbling Brook
Represented the Buyer
- Survey On 03/14/2018
Stephanie is an outstanding realtor. She listens to her clients and goes above and beyond to make sure everything is taken care of. From meeting us at night and on the weekend to look at homes to closing on the home we chose, Stephanie made the process smooth and clear. My husband has had some health issues and Stephanie made us dinner and brought it to our house. Not only is she our realtor, she is now our friend.
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Agent Comment:
Y’all are such sweet and kind people. I just absolutely think the world of you both. I’m so happy for you with the new house. Even though the transaction has closed I’m here for you and all my clients anytime you need anything. Thanks for your business and your friendship.
Street Name: Lone Star Drive
Represented the Buyer
- Survey On 03/11/2018
Represented the Buyer
- Survey On 01/16/2018
Stephanie was very supportive, knowledgeable, prompt and on top of everything during the process. She was a great help and would love to engage her again for our real estate needs.
If you were the Seller in this transaction and above information is incorrect, please
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Agent Comment:
Thank you, Seemant and Monika. You are a pleasure to work for and it was exciting to help you get your first home.
Street Name: Timber Ridge Trl
Represented the Buyer
- Survey On 03/11/2018
She is very genuine and engaging. Cares about client’s best interest and needs. We moved during Harvey and even she has been asked to evacuate from his home she was still On the phone and keeping me informed about latest news and my interested property conditions. She did a lot for me and for my family before, during and even after the transaction closed. Her knowledge, expertise and going above and beyond service mentality helped us to buy our first home in a short time period during a disaster time. I have nothing to say but we are thankful and lucky to have her as our realtor and will definitely recommend to all friends and anyone who is looking a rap genuine and expert realtor. Thank you very much Stephanie for everything you did for us.
If you were the Seller in this transaction and above information is incorrect, please
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Agent Comment:
Thank you for being great clients. I loved helping you find home and it warms my heart to read your kind words. I try really hard to treat all my clients like family. I hope to be your Realtor for life.
Street Name: Brooknoll Dr
Represented the Buyer
- Survey On 07/31/2017
Ms.Nelson was the best I was very happy and blessed to have her on my team. She was there every step of the way she was there when ever I needed her any time of the day...she had become part of my family we love her for all that she had some for us..and more
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Agent Comment:
It was a pleasure working for Nakia and getting to know her. I'm so happy I was able to help her purchase a home for her 2 young boys. All the best and congrats! I was determined to make this happen for her.
Street Name: Maybrook Manor Ln
Represented the Buyer
- Survey On 03/12/2018
I can clearly state that stephanie was one of the best real estate agent that i ever deal with. She was very good in listening eventhough I can be very tough. She was examplary and very professional.
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Agent Comment:
Y’all were great to work for. Thank you for trusting me and I appreciate the kind words. You have a beautiful home.
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