Overall Client Experience Rating
Competency
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
Exhibited knowledge of the real estate market, the neighborhood and community
Communication
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Represented the Buyer
- Survey On 03/31/2018
Street Name: Spellman Road
Represented the Buyer
- Survey On 03/04/2018
My realtor, Mike Gray, went above and beyond any expectation I had for a realtor to do or be! He went more than the proverbial mile to assist me in any way that was needed. Being a widow of more than twenty years, being handicapped, 75 years of age and a "Harvey took house, contents, automobile but not my life" left me more than apprehensive but Mike was willing to pursue our searches until the right one was found! I think personally, that there should be a higher than five stars for one who goes to the lengths that he did to assist and support me in one of the darkest times of my life!
Thank you for asking, Sue Thibodeaux
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Street Name: Evergreen Street
Represented the Seller
- Survey On 03/14/2018
Mike and his team were a huge help. My house flooded in Harvey and the decision to repair, raise or sell was overwhelming. Mike gave me unbiased advice on all available options, ultimately my fear of flooding again outweighed my love of my home and I decide to sell. Mike and his team understood the enormity of my decision and ‘handled’ me with kid gloves. The process was smooth and I’m grateful to have been in great hands.
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Represented the Buyer
- Survey On 03/16/2018
We loved her. She scheduled all our appointments within a tight time frame and we managed to find some time for some other homes too. Lynn explained the market and the neighborhoods as well to help us narrow down our search. We found a beautiful home and closed very quickly. Very friendly and very helpful. We feel like she is one of our friends already.
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Represented the Seller
- Survey On 03/04/2018
Mike developed an innovative marketing & sales strategy that aligned with our goals. He and his team were very respectful of our beloved family home and presented it as if it were their own home. Communication was very open and we were pleased to entertain multiple offers over asking within 48 hours of going on the market. Thank you!!
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Street Name: Blue Canyon Drive
Represented the Buyer
- Survey On 03/02/2018
Street Name: Grand Lake Street
Represented the Buyer
- Survey On 03/04/2018
We wanted to move quick and Mike was very responsive to our showing requests and questions about the property. He guided us very well through the inspection and negotiations, which enabled us to make sound decisions about our new home. Mike works very well with other realtors and title companies (and really everyone!), which makes this process so smooth. Thank you!!
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Street Name: Bayou Shadows Street
Represented the Seller
- Survey On 01/04/2018
Excellent job in very difficult circumstances. We appreciated the professionalism.
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Street Name: Ansbury Drive
Represented the Seller
- Survey On 01/04/2018
Mike Gray and his team are outstanding. I have worked with him for several years and will continue to do so in the future. They are responsive, professional and on top of everything. I have total faith in Mike and his team.
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Represented the Buyer
- Survey On 11/06/2017
I have dealt with Mike Gray and his staff many times over 10 years. He is an extreme professional with a staff of well trained and professional individuals also. I will continue to use and recommend his services.
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