spacer

Martha White

Heritage Texas Properties - Post Oak Park

Overall Client Experience Rating


4.88




4.88 / 5.00
Based on 49 Completed Surveys

Competency

  4.88/5.0

Market Knowledge

  4.90/5.0

Communication

  4.84/5.0

My Experience

  4.90/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Broken Bough Drive

Represented the Buyer

- Survey On 02/20/2019
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Martha White made our home buying experience an enjoyable one, highly recommend her to anyone. Her knowledge of the Houston market can’t be beat!
If you were the Seller in this transaction and above information is incorrect, please click here.

Print Share
Report Abuse
Street Name: Carlon Street

Represented the Buyer

- Survey On 03/08/2019
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
If you were the Seller in this transaction and above information is incorrect, please click here.

Print Share
Report Abuse
Agent Comment:
I loved working with these wonderful clients to help them fulfill their dream of a new home in West University! Their sweet young family is always a joy to work with! Very savvy buyers an sellers!
Street Name: Bayland Avenue

Represented the Seller

- Survey On 03/13/2019
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
If you were the Seller in this transaction and above information is incorrect, please click here.

Print Share
Report Abuse
Street Name: Hermitage Lane

Represented the Buyer

- Survey On 06/26/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
If you were the Seller in this transaction and above information is incorrect, please click here.

Print Share
Report Abuse
Street Name: Dickson Street

Represented the Buyer

- Survey On 03/13/2019
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
If you were the Seller in this transaction and above information is incorrect, please click here.

Print Share
Report Abuse
Street Name: Holidan Way

Represented the Buyer

- Survey On 12/18/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Martha provided exceptional customer service, and was a real pleasure to work with. She went out of her way to accommodate my needs, respectful of my difficult schedule and availability, and acted in my best interests at all times. I simply could not have asked for better service. Trustworthy, dependable, friendly, knowledgeable, respectful, considerate. Provided real feedback during our home search, and applied experience and deep real estate market knowledge, to keep me on track and ensure I stayed true to the home type, price range, and location experience agreed up front - when otherwise I would have weakened and potentially made a sub-optimal choice. I felt she was a partner in this deal from start to finish, and invested herself in my and my families interest as her number one priority for us. I am extremely grateful for her help, and could not rate my experience of working with her higher. Truly first class performance.
If you were the Seller in this transaction and above information is incorrect, please click here.

Print Share
Report Abuse
Street Name: Home Point Drive

Represented the Seller

- Survey On 12/19/2017
Overall Rating: 1.00/ 5.0
Competency 1/5.0
Market Knowledge 1/5.0
Communication 1/5.0
My Experience 1/5.0
Martha was very disappointing. When performing my market analysis, Martha missed recent lesser neighboring house sales and my house listed for $50k over market value and consequently sat on the market much longer than it should have. When I brought this to Martha’s attention, she tried to justify her actions by saying that we had visitors and therefore she wasn't at fault (even though we had no offers). Martha took little or no ownership of her errors and went so far as to even try to shift blame onto me. Martha scheduled open houses on the wrong days and even had another agent show up to my house on the wrong day to host an open house.  Additionally, Martha routinely failed to follow through on my requests or instructions throughout the process including updating my listing description, changing marketing strategies, and providing me with proper and adequate communication.  Eventually I fired Martha only to get an offer at the last minute so we continued the transaction.  During the closing process, Martha understood so little of the transaction that she did not know a Release of Lien had to be executed before closing so that the closing could occur. Martha thought this document could be executed after closing. Anyone with a basic understanding of the closing process should know this.  Throughout this process Martha apologized for her numerous errors and told me that this is not how she conducted business and that she would do better, but that never happened. She made hollow promises to improve and I ended up spending thousands of unnecessary dollars while my house sat on the market at an unreasonable price. Prior to posting this I sent this review to Martha offering to discuss or change any factual points she disagreed with and she never responded.
If you were the Seller in this transaction and above information is incorrect, please click here.

Print Share
Report Abuse
Agent Comment:
I am very concerned my client was not pleased with my service. All of my previous client experience ratings are indicative of the high quality of service and attention I strive to deliver on any transaction. I do not agree with many facts or comments my client has made. It was a very challenging transaction in a difficult time in Houston after Hurricane Harvey.The title issues were completely resolved.We had a successful closing! I wish my client well and a positive future.
Street Name: Renoir Drive

Represented the Seller

- Survey On 11/30/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She went above the call of duty in a difficult situation. She made it happen.
If you were the Seller in this transaction and above information is incorrect, please click here.

Print Share
Report Abuse
Agent Comment:
Thank you for your confidence in my services!
Street Name: Piping Rock Ln

Represented the Buyer

- Survey On 10/16/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Martha is an excellent realtor with significant market knowledge and experience. She is a delight to work with and certainly helped our first home purchase go smoothly. I will highly recommend Martha to friends and family in the future. Thanks again for all your help Martha!
If you were the Seller in this transaction and above information is incorrect, please click here.

Print Share
Report Abuse
Street Name: Gibson St

Represented the Seller

- Survey On 09/18/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
If you were the Seller in this transaction and above information is incorrect, please click here.

Print Share
Report Abuse
Agent Comment:
Thank you , Will, for your excellent ratings of my professional services ! I thoroughly enjoyed working with you and Jessica to successfully sell your home in Houston . All the best to you both in your next chapter in life ! I am always here to help you or anyone you know with any real estate needs anywhere!
Advertisement

Platinum agents are empowered by the most innovative and powerful technology tools HAR has to offer which are designed to enable clients with premium content, faster response time, rating and review and many marketing tools. Learn More ↗

Contact Martha White

Please limit to 500 characters.

Request Information
Click to view phone

Visit My Website