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Kay Horsch

Heritage Texas Properties - Memorial

Overall Client Experience Rating


4.93




4.93 / 5.00
Based on 54 Completed Surveys

Competency

  4.91/5.0

Market Knowledge

  4.93/5.0

Communication

  4.94/5.0

My Experience

  4.94/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Indigo Cove Lane

Represented the Seller

- Survey On 04/02/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Briar Rose

Represented the Buyer

- Survey On 11/18/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay helped me navigate the many options to fine the best property to suit my needs.
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Street Name: Bristol Bank Ct

Represented the Seller

- Survey On 08/24/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
It was already our 4th time working with Kay. We have been very pleased with her services every single time.
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Street Name: ARCADIA BEND LN

Represented the Seller

- Survey On 03/04/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Excellent agent and human being.
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Street Name: Spring Wind Dr

Represented the Buyer

- Survey On 12/22/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay is a reliable and customer focused realtor who proves effective through excellent communication and advisory skills during the whole house hunting and purchasing process.
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Agent Comment:
Julian was great to work with also. He was highly motivated and pro-active with everyone involved once we were in contract.
Street Name: INDIGO COVE LN

Represented the Seller

- Survey On 12/29/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: TOWER SIDE LN

Represented the Seller

- Survey On 08/09/2017
Overall Rating: 4.80/ 5.0
Competency 5/5.0
Market Knowledge 4/5.0
Communication 5/5.0
My Experience 5/5.0
I was very happy with Kay's experience and knowledge. She is also a good judge of character and knew when someone was not accurate in what they said. I will use her again.
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Street Name: Indigo Bay Ct

Represented the Buyer

- Survey On 12/22/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay was very professional and kept us appraised of everything that was taking place. She was available to us for showings and was very knowledgeable about Houston area real estate values. She listened to us and helped us find just what we were looking for in the area we wanted and within our price range. We would definitely recommend Kay to anyone.
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Agent Comment:
Working with Rick and Susan was pure pleasure. I felt like we bonded immediately and they knew the type of home they wanted. Have been referred by their daughter, I realized quickly they too would be wonderful to work with.
Street Name: Vista Bay Ln

Represented the Buyer

- Survey On 12/12/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Carnoustie Ct

Represented the Seller

- Survey On 11/02/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay took excellent care of us at each step of the process. She delivered an expeditious sale with minimal reduction in list price even though a previous realtor had been unable to deliver a buyer.
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