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Posted by
Donna Slawson

We purchased a "renovated home" May 2017 and I can't find any help with the many issues that were definitely hidden.

I bought a home May 2017 the sellers agent was in charge for so called "renovation". Have had nothing but serious issues since the day of move in . Come to find out NO one that did work on this property was licensed and either did things wrong backwards or the best of all literally covered up issues.
After several emails and calls from my realtor to this realtor and seller we basically were told we purchased the house and that's what home warranty is for! Needless to say the warranty doesn't cover majority of what's wrong with home and if things were not covered up to look beautiful we most definitely wouldn't have purchased this home to spend our savings on having to make all these repairs that HAD to be done. This realtor needs to have her license taken away it makes me so mad that people have given her good comments she totally pulled the wool over our eyes and was out for the dollar she should be ashamed of herself. My dream home turned into the Money Pit, Just like the movie.

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We purchased a "renovated home" May 2017 and I can't find any help with the many issues that were definitely hidden.

By Donna Slawson   
Posted on Jan 07, 2019 in Topic: Home Buying
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I bought a home May 2017 the sellers agent was in charge for so called "renovation". Have had nothing but serious issues since the day of move in . Come to find out NO one that did work on this property was licensed and either did things wrong backwards or the best of all literally covered up issues.
After several emails and calls from my realtor to this realtor and seller we basically were told we purchased the house and that's what home warranty is for! Needless to say the warranty doesn't cover majority of what's wrong with home and if things were not covered up to look beautiful we most definitely wouldn't have purchased this home to spend our savings on having to make all these repairs that HAD to be done. This realtor needs to have her license taken away it makes me so mad that people have given her good comments she totally pulled the wool over our eyes and was out for the dollar she should be ashamed of herself. My dream home turned into the Money Pit, Just like the movie.
Status: Open
Viewed: 865
Asked by: Consumer
Posted: 3 months ago
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Javier Garza
about 3 months ago
Hi Donna, Did you have the home inspected during the 10 day option period?


about 3 months ago
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Frederick Richards
about 3 months ago
That’s unfortunate! Did you secure a contractor or have the home inspected prior to purchase?


about 3 months ago
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Arfacxad Cabrera
about 3 months ago
Sorry to here all of your issues. If none of this was brought out in the Seller's Disclosure you may have a legal right to sue. But you would need consult a Real Estate Attorney to go over your Contract and see if you can do so.


about 3 months ago
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Deborah Ambrosi
about 3 months ago
So sorry to read about your experience.

This link will help you with who you can contact

https://www.trec.texas.gov/sites/default/files/pdf-forms/CN 1-2.pdf

Deb Ambrosi ~ Broker Associate
Walt Temple Properties


about 3 months ago
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Eboni Taylor
about 3 months ago
Hello Donna,
I hate to sound like a broken record but did you get an inspection done? Inspections normally uncover and identify issues with a house that Realtors and buyers miss. Before the house is purchased the buyers nor the realtors are supposed to go moving and removing items to look for certain issues that are not immediately seen, that's why inspectors are so important. Our Brokerage has a Waiver of inspection that we have buyers sign to make sure that they are aware of their rights to have a structural/mechanical and termite inspection just so that every buyer knows their rights. This is not a required document for all brokerages. Some people also skip out on inspections to save on cost or because the house "seems" okay which is never a great idea. When purchasing a home is always risk involved because the inspectors may not always catch every single issue. If you did get an inspection call the inspector. Also did you have your own Realtor to represent you or did the Realtor that was selling the home represent you? It seems like you had your own Realtor. The seller would normally know more about the condition of the house than the Realtor if the Realtor was not involved in the house outside of selling/buying it.


about 3 months ago
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Doris Snipp
about 3 months ago
Surely you had an inspection during your option period. Most renovated homes are generally cosmetic in nature.


about 3 months ago
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Jessica Blauvelt
about 3 months ago
Hi Donna! If you haven’t found someone, please feel free to give me a call. I have a bunch of licensed contractors that do different things and maybe one of them can help! ???? 281-714-7816


about 3 months ago
Silver
Antonio Lechuga
about 3 months ago
I am not a lawyer and as such I cannot give you any legal advice. I can tell you that as a consumer, if you feel strongly that you have not been treated honestly or ethically, you can always file a complaint with TREC. Keep in mind, though, that unless the seller was a licensed agent, I don’t know what or if any action can be taken by TREC to give you satisfaction on that end. What I strongly encourage you to do is to find a good real estate attorney. This is the person you need to be discussing the intricacies of this unique transaction with, as she would be the only person with the legal knowledge and qualifications to advise you on what your rights are, whether or not she believes you were legally wronged, and what you need to do next. I hope that this is helpful to you. Good luck.



about 3 months ago
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Tenzesta Smith
about 2 months ago
Donna, we are all very sorry for your experience. Purchasing a home is a monumental decision and, yes, appearances could be deceiving. We, Real Estate Agents and Brokers, are not inspectors, appraisers, or contractors. I’m sorry if the listing or selling agent inferred such. Whether new build or resale, the importance of inspections shouldn’t be undervalued. Through systematic observation and testing, YOUR unbiased inspector should uncover hidden issues and formally suggest specialist(s) as warranted (electrical, plumbing, roofer, etc). Any repairs requested in a contract amendment are expected to be completed by a licensed professional.

My question. 1. Was there an inspection and how did you address the findings? Request specialist for second opinion, request seller repair, dismiss, accept a seller contribution or price reduction in lieu of repair.
If you requested repair via amendment, there should be specific evidence of repair and possibly a remedy there. If you were advised that specific amendment repair was done by a licensed professional and it was not, I would consult a real estate attorney.

Best regards


about 2 months ago
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Karen Alvarez
about 2 months ago
After reading all of the comments the Realtors have already given. The only thing I can add is that as Texas State licensed Realtors we all know the Rules regarding repairs being made by licensed contractors. The Seller's Realtor responsible for hiring the contractors should have provided proof of licenses being held by the contractors and your Realtor should have requested to verify the information during the Option Period. Most licensed contractors have insurance to cover any claims and most companies want to preserve their public image through representation. I see a lack of due diligence on all sides. Sellers & their possible lack of Disclosure, Both Realtors for lack of Competency. I too am not an attorney.. However, as a Broker I understand the need for both Full Disclosure and Due Diligence. I agree with the other agents contact a Real Estate Attorney and see what recourse you may have, if any. You may have accepted the Property As is in which case you may not have a case.


about 2 months ago
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Diane Peters
about 2 months ago
Donna I'm so sorry for the inconvenience. Did you get an inspection on the property before you purchase it? If so you first of all will want to fine you a Real Estate Attorney and see if the everything wasn't revealed. As well as look at the seller disclosure and see if all these thing was mention if not you should be able to do something about, your attorney will know.


Source:


https://www.trec.texas.gov/public/frequently-asked-questions

about 2 months ago
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Dorothy Wanko
about 2 months ago
Deceptive trade practices cover you for two years from purchase.

Depending on how much loss (money) determines branch of court which then determines if you can represent yourself or not.

Unfortunately it can be tough to prove as you had your own agent.

You can file a complaint with the Texas Real Estate Commission for licensed real estate agents/brokers or licensed inspectors.


about 2 months ago
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Melinda Gordon
about 2 months ago
I’m so sorry for what you are dealing with on your new home. Did your realtor put in the sales contract all the work that needed to be done or anything to state that the seller would be obligated to do the work?

Melinda Gordon
Bernstein Realty
7132569145


about 2 months ago
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Evelyn Marquez
about 2 months ago
I can’t imagine the nightmares,
I can’t give you legal advice but all the suggestions from all other Realtors here are to find a real estate lawyer with very good experience, I encourage you to do all legal process to give a lesson to this corrupt people in this business. Someone has stop them, there are many investors without skills about “renovate, remodel or update homes”
Good Luck.


about 2 months ago
Gold
Yvonne Chauvin
about 2 months ago
Good Morning,

I'm sorry you have to go through this, I can imagine how difficult it must be and how disappointing.

I am curious as to why none of these issues were discovered during your home inspection. Did you agent suggest you have the home inspected? Did you hire TREC licensed inspector? Reviewed the inspection report in detail with your agent?
Generally most issues with the home can be discovered during the inspection- that's why buyers schedule inspections during their option period and negotiate the repairs.
Home inspection is one of the most important aspects of purchasing a property.
Thank you,

Yvonne Chauvin- REALTOR
Better Homes and Gardens Gary Greene



about 2 months ago
Gold
Mark McNitt
about 2 months ago
Hello Donna,

Several actions you can take to try and improve your situation. First, reach out to your Realtor’s Broker and have a face to face meeting with them. Your Realtor representing you hopefully advised you on performing inspections along with other important tasks during the buying process. This Broker might be able to speak to the other parties and win some concessions. Second, as mentioned before, you can file a complaint with the Texas Real Estate Commission (TREC) to see if that could get you anywhere. If you had an inspection, and the inspector missed obvious issues, you might be able to go after them and finally, hire a real estate attorney and go after the Seller and their Realtor.

Realtors cannot give legal advise on what to do or not do, but we can report one of the biggest topics of lawsuits regarding a sale is when defects are discovered and not disclosed by the Sellers. You may want to have a 3rd party inspector come in and inspect the home again and have documentation of all the issues with the home before you start this process.

So sorry for your trouble and good luck with your new home.

Mark McNitt
MarkKnowsHouston.com
832-567-4357
Bernstein Realty


about 2 months ago
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Jim Conino
about 1 month ago
Hi Donna, Sorry to hear about your misfortune. At this point I can only give you some good information to help you in your next purchase and let your friends and family what to scrutinize when purchasing a home.
I assume you have the Texas Association of REALTORS ® Seller's Disclosure and the home inspection. In it the Sellers Disclosure document it has several areas where the seller is asked if the property has any defects that they are aware of besides the areas that are asked directly and checked off as yes/no/unknown. I would go through the document along with your inspection that was done and determine if you have a case. In addition, check to see if your sales contract says the home is sold "as is" in Section 7 Property Condition. Some defects are not discoverable by inspectors unless you specifically ask them to do it and there is usually an additional charge. Typical extra services would be a whole home moisture check, pool equipment check, plumbing pressure check, underground drainage check, are a few of the extra services not typically done without an extra charge. I hope this sheds some light and good luck!


about 1 month ago
Disclaimer: Answers provided are just opinions and should not be accepted as advice.
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