Competency
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
Exhibited knowledge of the real estate market, the neighborhood and community
Communication
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Street Name: Fountain View Drive
Represented the Buyer
- Survey On 11/02/2020
Penny was incredible and treated me like family. She was so cooperative and supportive and always had my best interest at heart. She went over and beyond in every area. Her calm and positive style made all the difference through moments in the process that were stressful. Most importantly she made it clear that my needs and best interest were always her first priority.
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Street Name: Woodway Drive
Represented the Seller
- Survey On 10/26/2020
Penny guided me through the process of both buying a new home and selling my current home. I met her seven years ago at a walk in open house and was able to have her guide me through the process. I felt fortunate she was still in a position to help me again. She is not only professional and experienced but treated me like family. In fact she also helped my daughter buy her first home and made this possible by sending letters to everyone in the building she was interested in to see if someone might be willing to sell. She is an agent who goes above and beyond what you would expect. Her calm demeanor and positive attitude made the process go swiftly and with ease. I always knew she had my best interest at heart and was such an incredible advocate. No matter the circumstances she had advice, contacts and was extremely helpful in every area of the process. Certainly Penny is an experienced agent you can count on.
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Street Name: Norma Street
Represented the Buyer
- Survey On 10/19/2020
Penny did a great job finding me my condo - she wrote letters to everyone in the building to find someone who might be willing to sell. Otherwise, I wouldn't have been able to buy in the building and would've just ended up renting. Very thankful that she found me my home!
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Agent Comment:
Thank you for your kind remarks Sarah. I was happy to help you with my "Dream Home Finder" program that I find unlisted homes where you want to live when only stale or no listing leftover. I'm so happy we were able to find you the home that you were looking for. I appreciate your business.
Street Name: Portsmouth Avenue
Represented the Seller
- Survey On 08/05/2020
Overall pleased with service provided. Some miscommunications at times, but on balance everything was handled satisfactorily. Closing went smoothly and efficiently.
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Street Name: Braeswood Boulevard
Represented the Buyer
- Survey On 02/05/2020 Agent Comment:
Thank you so much for your support. It is very important me that I have been helpful and supportive for you. You are very important to me and I'm always here to help.
Street Name: Nantucket Drive
Represented the Seller
- Survey On 08/17/2019
Penny knows the Houston housing market. She is professional, knowledgeable, and pleasant. I have confidence in her skills and abilities. Penny and I worked together as a team. She made a point to listen to my needs, concerns, and suggestions. I highly recommend Penny and I would happily work with her again.
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Agent Comment:
Thank you Sue. It was a pleasure working with you as you understood and were so decisive in making the right decisions. We made a good team and were able to fulfill your criteria in a very timely manner. Wishing you every happiness in your new life.
Street Name: Linea Del Pino Street
Represented the Seller
- Survey On 11/04/2018
Street Name: French Village Drive
Represented the Buyer
- Survey On 09/10/2018
Street Name: San Felipe Street
Represented the Buyer
- Survey On 11/02/2018
She’s the best realtor you could ask for!
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Street Name: Mcduffie Street
Represented the Seller
- Survey On 04/07/2018 Agent Comment:
Thank you for giving me the 5-star rating and I always endeavor to offer a 5-star experience by making the process as smooth and non-stressful as possible. It’s always a pleasure working with you and your family.
Sincerely
Penny Richey
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